Effective Date: September 1, 2026
These Terms & Conditions (“Terms”) govern your use of the Auto Concierge website and certain communications and services provided by Auto Concierge (“Auto Concierge,” “we,” “our,” or “us”). By accessing or using our website, you agree to these Terms and Conditions.
Website Use
This website is provided for informational purposes regarding Auto Concierge’s vehicle storage, transportation, concierge, bonded warehouse, bonded transportation, and related automotive services.
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation of the website or the rights of others.
Services
Information provided on this website is general in nature and does not constitute a binding agreement or guarantee that services will be available.
Vehicle storage, transportation, bonded warehouse, bonded carrier, concierge, or other services provided by Auto Concierge may be subject to separate written agreements, pricing, terms, conditions, and availability.
Where a separate agreement exists between Auto Concierge and a client, that agreement will govern the applicable services and will supersede any conflicting information contained on this website.
Quotes and Pricing
Pricing, estimates, service descriptions and availability displayed on our website or provided in response to an inquiry are subject to change. Quotes and estimates are not binding until confirmed by Auto Concierge in writing or incorporated into an applicable service agreement.
SMS Communications, Terms and Conditions
Auto Concierge may offer text messaging as a convenient way to communicate with clients and prospective clients.
Types of SMS Communications:
If consent has been given to receive text messages from Auto Concierge, messages may be received related to the following:
Account Notifications, Client Care and Marketing
Phone numbers and SMS consent information collected as part of the SMS consent process will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Message Frequency: Message frequency may vary depending on the type of communication and your interactions with Auto Concierge. You may receive multiple SMS messages related to your account, vehicle movement, transportation, active service requests, or other client care communications.
Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from Auto Concierge by voluntarily checking the SMS consent box when submitting an online form on our Contact Us page.
Opt-Out Method: Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
Help: For any issues, reply with the word HELP. Alternatively, help can be obtained directly by visiting us at https://autoconcierge.net/. If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
Standard Messaging Disclosures: Message and data rates may apply. You may opt out at any time by texting “STOP” to 310-979-5900 or for assistance, text “HELP” to 310-979-5900. You may also visit our Terms and Conditions at www.autoconcierge.net/termsandconditions. Wireless carriers and telecommunications networks are outside of Auto Concierge’s control.
Intellectual Property
All content on this website, including text, photographs, videos, graphics, logos, branding, design elements, and other materials, is owned by Auto Concierge or used with permission.
Website content may not be copied, reproduced, distributed, modified, published, or commercially used without prior written permission from Auto Concierge or the applicable rights holder.
User Submissions
When you submit information through our website, including inquiries, quote requests, service requests, or other communications, you represent that the information you provide is accurate to the best of your knowledge.
You authorize Auto Concierge to use the information you submit for purposes reasonably related to responding to your request and providing or evaluating services.
Third-Party Websites and Services
Our website may contain links to third-party websites or services for your convenience.
Auto Concierge does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.
Website Disclaimer
Auto Concierge makes reasonable efforts to provide accurate and current information but does not guarantee that all website content will be complete, current, or error-free. The website and its content are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.
Limitation of Liability
To the fullest extent permitted by applicable law, Auto Concierge will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website or reliance upon information contained on the website.
Nothing in these Terms is intended to modify or replace liability provisions contained in a separate written agreement between Auto Concierge and a client.
Privacy
Your use of our website and communications with Auto Concierge are also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Changes to These Terms
Auto Concierge may update these Terms from time to time.
Any revisions will be posted on this page with an updated Last Updated date. Continued use of the website after revised Terms are posted constitutes acceptance of those revised Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles.
Contact Us
If you have questions regarding these Terms & Conditions please contact us at request@autoconcierge.net.